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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Zero issues or complaints so far!!!

I have been using Chase for just over a year and can find no fault. Using it overseas and having clear and easy rates which aren't loaded with fees is very important. The app is pretty much faultless and so user-centric, it is a rarity in this digital age. Having the ability to copy card details when using the app is a genius function. Reviewed on: 15th February 2024

Exquisite

So easy to setup my accounts, excellent service in respect of notifications via text, clear and easy to understand app. excellent value Reviewed on: 15th February 2024

Nice app

Easy and logical app good to use Reviewed on: 15th February 2024

Easy to use with great benefits

Easy to use App with great rewards such as 1% Cashback and easy savings accounts to with 4.1% interest. I like the fact you can open many savings accounts which can make it easier to reach my financial goals Reviewed on: 15th February 2024

I love the round ups it’s fab!

I love the round ups it’s fab! Easy opening the account great customer service team & features on the App! Reviewed on: 15th February 2024

Do exactly what i need from an account.

Do exactly what i need from an account and the messaging feature is excellent. Always helpful and work hard to resolve any issues. Reviewed on: 15th February 2024

I have had no issues with Chase bank whatsoever.

I have had no issues with Chase bank whatsoever. Everything has been very smooth. Getting the account open was very easy and then opening other accounts took seconds to do Reviewed on: 15th February 2024

Intuitive banking app

Just find Chase and the banking app so intuitive and easy to use Reviewed on: 15th February 2024

I love the entire banking experience .

I love the entire banking experience . I was recently told about this bank and the perks it has with zero international fees and cash back . Absolutely in love with it . Great interface . Once I got into this I got my wife to open up an account with them . Really good bank that I use for my daily purposes Reviewed on: 15th February 2024

Had problems with money been taken unauthorised and...

Had problems with money been taken unauthorised and chase helped me get it back and put a bloke on the account it was trying to take money from me Reviewed on: 15th February 2024

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