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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Excellent service

Excellent service, excellent product with excellent help and support Reviewed on: 13th February 2026

Clear and functional. Efficient.

I find the app really quick and easy to use. Clear and functional for managing my accounts. THeir interest rates are very good compared to other banks too. THe round up account is a great idea, with generous interest rate. THe cashback reward for regular deposits is good. Plenty of information in the support section, and easy to get statements if required. Reviewed on: 13th February 2026

The current account offering is brilliant.

The current account offering is brilliant. I love how easily I can make and name different accounts to manage my money (shopping, fuel, bills etc.). The cashback and roundup are massive pros too which really help! Card is numberless so I feel it’s more secure if lost, and can just freeze in the app. Reviewed on: 13th February 2026

Easy to use current account via app

Easy to use current account via app Reviewed on: 13th February 2026

Great response.

Great response. I had to contact them in regards to a query I had on my account the response was quick and accurate. Reviewed on: 13th February 2026

cashback

i enjoy the cashback scheme they provide, but i wish it was across a broader range of things - for example booking holidays and flights using my chase card would be a perfect way to get cashback but they don’t offer it on most ‘expensive’ things Reviewed on: 13th February 2026

Amazing Customer Service

When contacting customer services they replied quickly and answered my query. I was extremely happy with the service. They are also very informative when any changes or work on the app may be happening. Reviewed on: 13th February 2026

Excellent app and customer service

Excellent app and customer service Reviewed on: 13th February 2026

Great card for travelling and good for savings.

Great card for travelling and good for savings. Reviewed on: 13th February 2026

Easy to use.

Easy to use. I like the 1% cash back. Reviewed on: 13th February 2026

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