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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Excellent App and customer service

They have handled any concerns I have had very promptly and comprehensively. I find the app incredibly helpful and easy to use and I like how it does things like help categorise my spending such as education, groceries, travel et cetera. Reviewed on: 13th February 2026

Great service and banking on all fronts.

Great service and banking on all fronts. Reviewed on: 13th February 2026

Great bank.

I have never had any problems with this bank. Great when I go abroad. Reviewed on: 13th February 2026

Great app

The app is easy to use and to navigate with up to date information and quick transfer of funds Reviewed on: 13th February 2026

Chase bank offers great value & choice of accounts

Chase bank offers great value & choice of accounts Reviewed on: 13th February 2026

Fantastic bank with great products and customer service

Really easy to open the account. The app they provide is extremely useful and easy to use. Contact with customer service is simple, easy, with knowledgeable staff that get things sorted and provide appropriate advice. A pleasure to use. Reviewed on: 13th February 2026

I've been with Chase UK from very early in their rol...

I've been with Chase UK from very early in their rollout; I've rarely needed to seek help from customer services but when I have, they've been prompt and spectacular! The app itself is clean, user friendly. Reviewed on: 13th February 2026

Friendly reliable service, very good communication...

Friendly reliable service, very good communication and assurance. Reviewed on: 13th February 2026

It’s a pleasant surprise to get a person to speak to...

It’s a pleasant surprise to get a person to speak to for more complicated issues rates are good and newcomers get a very good deal without having to switch their current a account Reviewed on: 13th February 2026

Never had any issues and if I had any questions the...

Never had any issues and if I had any questions the chat is very quick and easy to use and get a good answer Reviewed on: 13th February 2026

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