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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Been so helpful ever since I joined

Been so helpful ever since I joined, had a couple of fraud “scares” hit all sorted with the support of customer service Reviewed on: 13th February 2026

Featureless, no post office banking, really quite ba...

Featureless, no post office banking, really quite basic Reviewed on: 13th February 2026

Great cash back, customer service, always keep...

Great cash back, great customer service, always keeping you updated on any issues Reviewed on: 13th February 2026

I have been for years with chase, so easy to manage...

I have been for years with chase, so easy to manage all my accounts Reviewed on: 13th February 2026

Customer service personnel very knowledgeable all wa...

Customer service personnel very knowledgeable all ways welling to help very understanding Reviewed on: 13th February 2026

Account opening is very easy.

Account opening is very easy. And support and security are great. Reviewed on: 13th February 2026

Great experience as always.

Great experience as always. Easy to use and easy to get in touch if needed Reviewed on: 13th February 2026

Great service

Great service and excellent interest rates Reviewed on: 13th February 2026

Current account

Great app and current account usability. Moderate interest rate. Reviewed on: 13th February 2026

Great app and excellent features.

Great app and excellent features such as ability to open additional account painlessly. Reviewed on: 13th February 2026

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