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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Amazing

I can’t believe I didn’t join Chase Bank earlier. Getting 1% cash back on your spends and the rounding up if not spending the full pound is another bonus. I cannot recommend Chase Bank enough, amazing. Reviewed on: 5th April 2023

Excellent account

The 1% cashback is an excellent return on most of my everyday spending and the App enables me to keep track of account transactions and is really easy to use, even for a Luddite like me. Reviewed on: 5th April 2023

The worst customer service

Great bank, so long as you never have to contact them. Every single time I have had to over the last year, it has turned into a nightmare. The staff are so poorly trained that nobody knows what is going on. Reviewed on: 5th April 2023

Brilliant bank

Easy to move money from account to account Reviewed on: 5th April 2023

Great bank account!

Easy to use app and cash back as well on purchases! Reviewed on: 5th April 2023

Excellent

Very helpful with customer service and the app is easy to use Reviewed on: 5th April 2023

Easy to use

Love the layout of the banking app. Easy to use and sasy to manage spending Reviewed on: 5th April 2023

Great app and bank

So easy to navigate and great communication Reviewed on: 5th April 2023

Love Chase

Already recommended to my friends. Easy to use app, useful tips and great rates. Reviewed on: 5th April 2023

Best bank.

First class service.. the best bank I have used in all of the last 60 years of running a business. Reviewed on: 5th April 2023

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