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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Chase is just so easy to use

Chase is just so easy to use, to interact with and customer service is excellent Reviewed on: 13th February 2026

Excellent app.

Excellent app. Easy and straightforward and transactions and issues dealt with immediately. Reviewed on: 13th February 2026

Excellent telephone service, updated information on...

Excellent telephone service, updated information on all accounts ,twenty four hours, seven days a week contact available. Reviewed on: 13th February 2026

Easy to set up great rewards, safer

Easy to set up great rewards, safe as no info on card. Good to use abroad for extra peace of mind. Handy to know what you are spending in euros. No transaction fees. Nice to have the cashback and rewards roundup come through after a year for a bonus. Reviewed on: 13th February 2026

Excellent customer service and app is the best I hav...

Excellent customer service and app is the best I have used Reviewed on: 13th February 2026

I use this account for all my spending

I initially opened this account for the savings account interest rate but now I use it for all my spending. I transfer my salary in each month to qualify for cashback allowance. It's unfortunate that the cashback feature has been reduced to groceries and travel only but still a great benefit. The app is so easy to use in comparison with other banks. Reviewed on: 13th February 2026

Smooth process

Easy to open and run the account. Reviewed on: 13th February 2026

Love the speed of the transactions and notifications.

Love the speed of the transactions and notifications. Great interest rate also in our savings. Reviewed on: 13th February 2026

j came over to chase banking after reading good revi...

j came over to chase banking after reading good reviews . the people was correct its amazing and easy to use . even swapping money over to savings is easy and great rates Reviewed on: 13th February 2026

Excelent Servis immediately updates

Excelent Servis immediately updates Reviewed on: 13th February 2026

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