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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Account easy to set up with app

Easy to set up account with app and easy to navigate. 1% cash back on fuel and groceries is a great perk. Reviewed on: 13th February 2026

Never had any problems with chase

Never had any problems with chase Reviewed on: 13th February 2026

Very easy to deal with and customer-friendly

Very easy to deal with and customer-friendly Reviewed on: 13th February 2026

I am very happy banking with Chase due to the added...

I am very happy banking with Chase due to the added perks of cashback on a few catagories and perfect for taking abroad. Reviewed on: 13th February 2026

Always there, always safe, excellent app & instant a...

Always there, always safe, excellent app & instant access to money. Worldwide acceptance of debit card. Reviewed on: 13th February 2026

Highly recommended

Easy to use app. Simple to move money between own accounts and to pay others.Fantastic customer services who solved an issue (small scam) very quickly and with no fuss. I highly recommend Chase. Reviewed on: 13th February 2026

Good customer service and great products - Chase Bank

Good customer service and great products. Reviewed on: 13th February 2026

Easy to apply for and use the app

Easy to apply for and use the app Reviewed on: 13th February 2026

I had lost my card and I received a new one straight...

I had lost my card and I received a new one straight away, staff are always very helpful Reviewed on: 13th February 2026

Chase , your easily accessible online banking.

Chase give very good interest rates and excellent customer service if anything goes wrong. Easy to contact by chat and by phone. You can’t spend more than you have in the account and get instant notification of spending. Reviewed on: 13th February 2026

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