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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Chase is a very good bank and ive been using it for...

Chase is a very good bank and ive been using it for several years now. The customer service is a top tier service too Reviewed on: 13th February 2026

Fantastic bank, always available, instant transactio...

Fantastic bank, always available, instant transactions on the app, customer service quick to respond on chat. Reviewed on: 13th February 2026

Good security accessing the app

Get immediate notification on phone whenever a payment or deposit is made. Good security accessing the app. Reviewed on: 13th February 2026

Great service, Mobil app, and website.

Great service, Mobil app, and website. Reviewed on: 13th February 2026

Very flexible at home and abroad

Very flexible at home and abroad Reviewed on: 13th February 2026

Been with them for 3 years or so and there service w...

Been with them for 3 years or so and there service when I've needed to contact them has been exceptional.. The banking app is so easy to use... 10/10 Reviewed on: 13th February 2026

I’ve been with Chase a few years now and the service...

I’ve been with Chase a few years now and the service they provide is head and shoulders above my previous bank Reviewed on: 13th February 2026

Chase bank offer excellent benefits on their current...

Chase bank offer excellent benefits on their current accounts at a stupendous price I shall be changing my current account from nationwide to them Reviewed on: 13th February 2026

My previous encounter I have with them is that you c...

My previous encounter I have with them is that you can’t contact them on phone, but their online service are excellent Reviewed on: 13th February 2026

Now my daily banking , excellent to use , app is ver...

Now my daily banking , excellent to use , app is very user friendly , the odd time I’ve had to contact Chase it has been a very professional contact Reviewed on: 13th February 2026

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