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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great modern digital bank, excellent customer service

Great modern digital bank, excellent customer service Reviewed on: 18th April 2026

Exceptional App Experience: Clean, Clutter-Free

I’ve been using the Chase current account, and the standout feature is undoubtedly the mobile app. In a crowded market of digital banking, the Chase app manages to strike the perfect balance between powerful features and an incredibly clean, intuitive interface. Reviewed on: 18th April 2026

Really like the cashback benefits

Really like the cashback benefits Reviewed on: 18th April 2026

Simply the best

They simple top all the British banks , who simply just want to screw their customers for what they can Reviewed on: 17th April 2026

Always had quick and excellent customer service from...

Always had quick and excellent customer service from Chase and their products are super user friendly! Reviewed on: 17th April 2026

One of the best banks that's I've been with, never h...

One of the best banks that's I've been with, never had a issue, if you need something they are always on hand to help you out, even if it's a very silly question, they will do their best and above to help you, I couldn't thank them enough for the help they give, my bank and credit card Reviewed on: 17th April 2026

Overall very good experince i have

Overall very good experince i have Reviewed on: 17th April 2026

Happy customer :)

Amazing customer service and good boosted savings rate. Great app experience. Reviewed on: 17th April 2026

Was very good, but now just average.

It started off as an excellent account, but the offerings have diminished slowly over the last couple of years. Reviewed on: 17th April 2026

Great and really easy to use.

Great and really easy to use. the app functionality is good and I have enjoyed the experience so far Reviewed on: 17th April 2026

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