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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48888 reviews)

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4.94

Based on 48,888 reviews, last reviewed 7th Mar 2026

443700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Love it when i go on hols

Love it when I go traveling,so easy app to use, great saving advice Reviewed on: 16th February 2026

Chase Current Account

I have not had to contact chase so I am unsure about their customer service. I have had no issues with the account but am disappointed that you only get cashback on everyday items now. That used to be my favourite feature of the account. Reviewed on: 16th February 2026

Everything runs smoothly all the time.

Everything runs smoothly all the time. Never had any problems Reviewed on: 16th February 2026

Excellent customer service

Excellent customer service, very prompt and always human. Reviewed on: 16th February 2026

An all round better and easier bank to deal with

An all round better and easier bank to deal with on a daily basis Reviewed on: 16th February 2026

Easy use Bank Account

Great bank account. Good rates of interest. Like the fact you can use it abroad on the daily rates. Like the round up service too to help save without noticing it. Reviewed on: 16th February 2026

Chase works for me

Good customer service, cash back is good, it’s easy to manage my current and saving accounts Reviewed on: 16th February 2026

Smart, efficient, good customer sedrvi e

Smart, efficient, good customer sedrvi e Reviewed on: 16th February 2026

No chasing them up !!

Since using chase, I have found them to be both professional and helpful Reviewed on: 16th February 2026

App easy to use.

App easy to use. Able to review my savings as I need to. Reviewed on: 16th February 2026

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