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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Best app

Best app by far always great with you if there’s any problems, great customer services. Reviewed on: 18th March 2023

Great benefits

Not many banks offer benefits nowadays. Chase offer great initiatives and so far have been a great bank. Reviewed on: 18th March 2023

Good cashback and travel account

The account has good perks such as cashback and fee free spending abroad. Reviewed on: 18th March 2023

Great cashback, easy to use app

Getting 1% back on all purchases is great. Combined with the good interest on their easy access savings I've made a couple of hundred quid this year. Already signed up both parents and some friends as it's so good Reviewed on: 18th March 2023

Security and Flexibility

Secured and easy transactions for all ages, great customer services! Reviewed on: 18th March 2023

What every bank should be

It's so refreshing to be able to speak to a human within seconds. Amazing customer service, great offers and an easy to use app. What more could I ask for? Reviewed on: 18th March 2023

Great service and efficiency

Great on-line service, with speedy notifications Reviewed on: 18th March 2023

Great Bank

Love this bank. A year of 1% cash back and a great attached savings account. Reviewed on: 18th March 2023

Excellent bank .

Opened my Chase account and never had any problems. Went to New York and had one query in the branch that was resolved immediately so I can’t fault them. I get money back when I spend and my savings account gives a great rate with easy access. Always kept informed by email. Reviewed on: 18th March 2023

Excellent

Brilliant amazing fantastic super Reviewed on: 18th March 2023

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