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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48947 reviews)

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4.94

Based on 48,947 reviews, last reviewed 31st Mar 2026

448900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Useful for everyday spending. Cashback, savings, credit, all in one. Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48947)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

A very good bank with financial rewards and an easy...

A very good bank with financial rewards and an easy app to navigate Reviewed on: 13th February 2026

Very easy to talk to and the app is easy...

Very easy to talk to and the app is easy to use Reviewed on: 13th February 2026

Easy to use, great service and very little charges.

Easy to use, great service and very little charges. Reviewed on: 13th February 2026

Excellent customer service and the app is easy to na...

Excellent customer service and the app is easy to navigate and looks clean Reviewed on: 13th February 2026

24 hour contact available which was very assuring

24 hour contact available which was very assuring Reviewed on: 13th February 2026

Great service with the current account and customer...

Great service with the current account and customer support Reviewed on: 13th February 2026

Easy easy to use

Easy to see where money is coming and going Reviewed on: 13th February 2026

Great staff friendly

Very helpful staff in support teams. Moving around the bank services is easy. l just like using the bank very friendly service thank you.Great staff Reviewed on: 13th February 2026

Fantastic

Great. Customer service is always on point and rewards are top. Don't have a bad word. Reviewed on: 13th February 2026

Innovative banking

Innovative banking i.e. better rates and cashback comapred to the status quo. Reviewed on: 13th February 2026

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