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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent Banking Service

Excellent professional customer oriented banking service from Chase UK.Easy to use on-line in order to access current accounts and savings. Reviewed on: 16th March 2023

Very easy app to use

Recommended Chase to a family member and this was so important to us recently as my brother in law was taken ill on holiday and was able very easily to transfer funds to him to pay for vital hospital bills. Literally a life saver Reviewed on: 16th March 2023

Exactly what I expect from an online bank.

Great service, answers your phone call within 5 mins, no excuses about high volume of calls and they deal expertly with your problems. Reviewed on: 16th March 2023

Very good bank

Very good bank with the good interest rates Reviewed on: 16th March 2023

Good intrest on saving a/c

Very good coustomer service. I am using chase a/c nearly two years Reviewed on: 16th March 2023

Great to use, easy to deal with

Really simple to use, good rates of interest. Nice bonus for the roundup features. Reviewed on: 16th March 2023

1 bank many benefits !

From day 1 I have been blown away by not only the simplicity of the app but also the added extras this brings with benefits too . Reviewed on: 16th March 2023

Easy to use and very rewarding

App is easy to use, with card details easy to access and copy & paste, likewise transfers to Savings account and payments to external accounts. 1% reward on card spending very helpful in financially challenging times. Reviewed on: 16th March 2023

Amazing benefits

A bank that makes me feel valued and giving me cashback, a great savings account and a fantastic app to manage it all. Reviewed on: 16th March 2023

Excellent bank account offering genuine rewards and top class service

First class communication using the app. Response times are prompt, straightforward and friendly. Reviewed on: 16th March 2023

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