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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent customer support

Since joining Chase, I have frequently had to contact customer support via the app as I am not the most tech savvy person. All queries have been answered promptly and effectively even in the middle of the night!! Fabulous 24hr service….second to none. Reviewed on: 16th March 2023

Amazing

Can’t fault the service or the app, everything just so simple and the cash back isn’t bad either Reviewed on: 16th March 2023

Customer First Strategy

When I had a couple of tough months financially, I was ignored and shunned by my high street bank of 35 years. I shopped around for an alternative to their arrogant approach to customers, and Chase seemed a refreshing alternative. The customer centric novel additions to their current account have been appreciated. Reviewed on: 16th March 2023

Excellent service

When I needed help recovering money from a company who’d gone into liquidation, the team at Chase were amazing and saw it through until I was paid the money I was owed (using chargeback) very impressed. Reviewed on: 16th March 2023

Amazing account

Wonderful account to use abroad Reviewed on: 16th March 2023

Super quick and simple to use

Love this bank so much especially with all the rewards and all at your fingertips Well done chase ! Will continue banking with you Reviewed on: 16th March 2023

Competitive cashback rates

Easy to mange money between accounts and 1.5% cashback on every transaction is better than my other bank was offering (Lloyds) Reviewed on: 16th March 2023

Easy and cost free banking

Best experience with a bank in many years Reviewed on: 16th March 2023

Great experience

No fees, interest paid, user friendly app and great customer service Reviewed on: 16th March 2023

Fantastic new comer

Please improve money transfer times Reviewed on: 16th March 2023

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