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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Amazing bank and app

From the bank account to the savings acount i am very happy w all. Reviewed on: 16th March 2023

First class service.

First class service. Fantastic product with amazing customer service. Reviewed on: 16th March 2023

Easy setup

A very quick and easy application and setup process with a very competitive savings product. Reviewed on: 16th March 2023

Great for savings!

Service has improved significantly in the past year and you don't have to wait on hold forever if you ever need to speak with a Customer service agent. Reviewed on: 16th March 2023

Excellent bank. Excellent customer service

Cash back on purchases. Reasonable rate of exchange if you use the debit card abroad. The app works very well. Excellent customer service. Reviewed on: 16th March 2023

Excellent service. Phone answered within a couple of minutes by clear easy to understand staff

All good. Cannot recommend enough. Been thrilled with the service received Reviewed on: 16th March 2023

Chase

Simple and easy to apply, open and use your account via the app, plus rewards Reviewed on: 16th March 2023

Best bank

Excellent bank that I have ever banked with Reviewed on: 16th March 2023

Great app based bank.

Current account has interest and funds move from savings to current account instantly. No problem with the app and online chat always available. Reviewed on: 16th March 2023

Easy-to-use with great rewards along the way

The app is intuitive and easy to navigate. Plus spending with reward helps to squeeze out every pound during this difficult time. Reviewed on: 16th March 2023

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