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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Amazing

I think it's the best app on the market, very easy to use. I have been with the same bank, for the last 44 years and never thought I would go with anyone else,can't thank my daughter enough, for telling me about chase. Reviewed on: 16th March 2023

Best account by far!

So easy to use. Love round up and the fact the money is saved for a year. Reviewed on: 16th March 2023

Satisfied customer

Responsive customer service, good introductory offers. Very quick updates of transactions. User friendly online banking Reviewed on: 16th March 2023

Simple, versatile app

Excellent chat and telephonic support Reviewed on: 16th March 2023

So easy

It was so easy to open my account - the app is easy to use and the support is first class. Reviewed on: 16th March 2023

Chase

App. Easy to use and navigate. Simple to keep track of all transactions. Cash-back, round-up and interest paid on savings. Reviewed on: 16th March 2023

Spend and get your money back!!!

The cash-back really attract me to open an account with Chase. Even more, you can create more account within it for better segregation of your money. The apps really user friendly, no doubt!!! All the features on the apps really help and suit me well, except for searching part, which only apply for specific months instead of for the whole spending period. For example, i only can filter certain category of spending for that month only. It will be more convenient if i can see all my spending for other months in the same category as well. Reviewed on: 16th March 2023

Excellent and very efficient app.

No problems at all after 1 year. Reviewed on: 16th March 2023

Inventive bank that give you little extras

Great features on the account like cash back and round up Reviewed on: 16th March 2023

Excellent Bank and Savings

Easy to use and access. Great savings rates Extra bonuses with cash back and round ups. Reviewed on: 16th March 2023

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