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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Friendly customer service!

Compared with other banking services in the UK, I appreciate the best quality of customer support with prompt response. In addition, Chase Bank is always reactive to the markets, it's worth 3% AER on my savings with a Chase saver account! Reviewed on: 16th March 2023

Best bank ever

Very comfortable and reliable I am happy to be a customer I love how the bank operates. Reviewed on: 16th March 2023

Best Current Account

This current account is multi-faceted in that it offers 1% rewards on spending, voted best debit card for using abroad as well as offering 5% interest on round-up part of account Reviewed on: 16th March 2023

Best thing since sliced bread.

Innovative bank with a fantastic product. Other banks are sure to follow this marketing strategy. Reviewed on: 16th March 2023

Perfect

Such a refreshingly simple to use banking app. The whole package is perfect. Reviewed on: 16th March 2023

Amazing bank

Banking made so easy, the breakdown of spending is great, 1% cash back on all transactions is a big appeal , being able to round up your transactions is also a great feature where Chase pay in 5% on all round ups Reviewed on: 16th March 2023

Effortlessly Good

Getting started and using Chase is so easy. Simple to open, yet secure. Easy to operate and very clear. Interest paid on your current account which was applied as soon as conditions allowed - a proactive bank!! Whatever next? The live chat facility was excellent, fast and engaging. A real 5 stars. Reviewed on: 16th March 2023

Customer First

Finally a bank that realizes the benefits of putting the customer first. Reviewed on: 16th March 2023

5*

Great customer service ,great App. 5 star in every way. Reviewed on: 16th March 2023

East to use, fantastic benefits

The app is brilliant. So easy to use. Good security features. Love the rounding up and 1% cashback. Reviewed on: 16th March 2023

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