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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great app with great saving features

Easy to use application with great security features in place. 1% cashback on all purchases as well as a round up feature with 5% added on top. Has the best features available from any of my current account Reviewed on: 16th March 2023

Good return on spending

Easy to use app nice to get 1% back on spending Reviewed on: 16th March 2023

Very happy with the service

Great consumer bank, very convenient app, quick and hassle free customer support. Reviewed on: 16th March 2023

Excellent current account

So easy to set up, versatile can be used around the world with no additional charges, great benefits from an excellent account Reviewed on: 16th March 2023

My new favourite in the world of banking

Pretty new to Chase but so far, I couldn’t be happier with the ease of managing my account and the customer service received without having to sit in a phone queue for ages. Reviewed on: 16th March 2023

Simply the best

Chase make everything so easy plus 1% back on purchases and no fees using your card abroad…what’s not to like! Great app and savings account too and brilliant customer service. Reviewed on: 16th March 2023

Banking in the digital world

The sign up process was so easy and straightforward. The app is well designed and user friendly which is really important when it comes to managing my money. The cashback is an absolute bonus! Reviewed on: 16th March 2023

I trust this app to protect my money

Exceptional banking app. Straight forward to use and I trust it to protect my money Reviewed on: 16th March 2023

First class bank

Prompt increase of intranets rates and cashback on all spending and no fees to have the account. Customer service is first class Reviewed on: 16th March 2023

Money Money Money

Since opening my account I now have my salary paid in, moved all my savings to after being with my old bank for over 30 years. The best change in my life I’ve made. The online account is so easy to set up, the rewards offered as an account holder are outstanding compared with other banks and building societies. The app is so easy to use and provides clear information and allows fabulous tracking of my spending. Chase pay the best easy access interest rates than most banks. It super easy to add more accounts to your main account too. Reviewed on: 16th March 2023

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