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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent current account

1% cashback for a year and from April 1% interest as well. Reviewed on: 16th March 2023

Hassle free & you know how much you spent

Great bank wish some of the high street takes lessons from this bank Reviewed on: 16th March 2023

A new way to bank

At last a bank that offers customers incentives that work for them Reviewed on: 16th March 2023

Personal Banking of the highest quality

Amazing to speak to a real person within a couple of rings and to get everything sorted within minutes. So reassuring Reviewed on: 16th March 2023

Efficient and rewarding

This online banking site is easy to understand and operate. If you have queries, there are knowledgeable personnel to help. Neither is there a long wait to speak to a real person. Reviewed on: 16th March 2023

I started using my account in December and have not had any problems.

A possible improvement might be an auto top up from the deposit account when payments exceed the account balance. I am specifically thinking when supermarket shopping. Reviewed on: 16th March 2023

Glad to be part of this refreshing change to banking

The 1% back all adds up, the app is great, the card is blank so nice and secure, no charges to use abroad, easy choice to move my finances over to Chase Reviewed on: 16th March 2023

How a current account should be

For years a British bank had stolen money from me in hidden, and unlawful charges. Thank you JP Morgan/Chase for straight forward honest banking. Reviewed on: 16th March 2023

Easy Confident Banking

I love how easy it is to organise my money - Chase makes it fun! Reviewed on: 16th March 2023

Great bank

Great interest rates. No charges for using overseas. Quick transfers. Easy app. Reviewed on: 16th March 2023

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