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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,010 reviews, last reviewed 7th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
90% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026
Stephanie Derrick's avatar
Stephanie Derrick

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

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Chase Bank Current account reviews (49010)

Excellent overall!

5
Excellent customer service, 24/7 available, never had any issues with the service and get 1% cash back on my purchases. Highly recommended bank! Reviewed on: 16th March 2023
Aiman Khan's avatar
Aiman Khan

Pleasure tio use

5
Customer service is great, plus all the account benefits can't go wrong Reviewed on: 16th March 2023
Gary McInerney's avatar
Gary McInerney

Great bank, great rates

5
Great bank, app is easy to use even for a technophobe like me! Like the cashback feature and round up facility. Good interest rates too Reviewed on: 16th March 2023
Jocelyn Hughes 's avatar
Jocelyn Hughes

Simple accessible helpful

5
I opened this account as a secondary one. It has a well designed app good features helpful people in the end of the phone in all most impressed. Best experience for a long time. Will soon be making my main account. Well done Chase Reviewed on: 16th March 2023
Heather Hayward's avatar
Heather Hayward

Excellent

5
I just love banking with chase. The online is so easy to use. You can see all your accounts at one glance. You can open a few accounts without having to go through any hassle. They change their deals which is excellent. Reviewed on: 16th March 2023
Janet Atherton's avatar
Janet Atherton

Easy to open account, easy to use and amazing 1% cash rebate on all purchases!

4
Good experience in account opening process after I was annoyed and lost patience on trying to open account with Barclay's. Also the 1% cash rebate on all purchases and easy to move to any of my accounts in the apps. Additionally, you can open new account easily in the apps for different purchases. Great idea！ Reviewed on: 16th March 2023
Karin's avatar
Karin

Apps!

4
App is buggy, customer service is weird. Reviewed on: 16th March 2023
Mohamad Tanbir Hasan's avatar
Mohamad Tanbir Hasan

Brilliant bank 24/7 support they do what it says support

5
Brilliant bank, don’t know why you didn’t come to UK years ago Reviewed on: 16th March 2023
antonycharman71@icloud.com's avatar
[email protected]

Fantastic!

5
Easy to set up, simple to use app and I love the cash back Reviewed on: 16th March 2023
kathrynblangford@hotmail.com's avatar
[email protected]

Easy to set up & use

5
Very easy to set up the account & I love that you can split your savings into different pots. Easy to move money between accounts & to other banks. Great savings rates too. Reviewed on: 16th March 2023
Claire Hancock's avatar
Claire Hancock

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