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Chase Bank: Current Account reviews

4.95
Based on 41,972 reviews, last reviewed 1st Mar 2025
17971% increase in 5 star reviews
in the past 90 days
1700% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Easy & efficient Easy & efficient. does everything than you need with no complications Reviewed on: 1st March 2025
Loren M's avatar
Loren M

Latest lowest rating:

1

No customer love, just chasing profits Had been a customer but seeing how their CEO Jamie Dimon talked to his employees at a recent townhall. Zero empathy. Reviewed on: 1st March 2025
Carlos's avatar
Carlos

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (41972)

Good customer service

5
Chase refunded disputed Lufthansa flight tickets which they failed to return Reviewed on: 16th March 2023

Absolutely azing banking experience

5
Just so easy. Always updating interest rates etc and if you call customer services very helpful and knowledgeable Reviewed on: 16th March 2023

Excellent customer service and product

5
Excellent customer service and product. I have been totally impressed with this bank since I first joined. Thank you Reviewed on: 16th March 2023

Complete digital experience

5
Ease of access to services over the app is amazing Reviewed on: 16th March 2023

Great current account

5
Fantastic benefits to the current account with round ups and cash back what’s not to like. Reviewed on: 16th March 2023

Only bank that listens

4
Top banking only thing is the Web chat can be challenging Reviewed on: 16th March 2023

Very slick and easy. Plus good savings account

5
Started using Chase about a yr ago because they offered good savings account rates. Now I am using it as my main current account too. Reviewed on: 16th March 2023

Great experience

5
Bank account was really easy to set up. Cash back, round ups and savings accounts are really competitive. Customer service are excellent. Humans on the phone and text response really quick and helpful. Love it. Reviewed on: 16th March 2023

Amazingly Outstanding

5
Just super and sensational and an outstanding banking experience. So many good perks, and such great service! Reviewed on: 16th March 2023

Easiest sign up

4
Signing up to a chase account was very smooth. They offer one of the best interest rates on easy savers and have easily one of the best customer service around. Would highly recommend this bank! Reviewed on: 16th March 2023

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