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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy app. 1% cashback on spending

A very simple to use app. The account has easy access attached savings, gives 1% cashback on purchases, has no tricky clauses about number of direct debits per month. Also puts rounded off pence to nearest whole pound money into 5% interest account automatically after purchases. Reviewed on: 16th March 2023

Excellent

Very good and the best online bank Reviewed on: 16th March 2023

Simply best and easy to bank everyday

Best cashback ever so far. Excellent apr on savings Reviewed on: 16th March 2023

Excellent easy access to funds

I love this account for enabling cost neutral expenditure overseas. And great for cash savings in the UK too. Reviewed on: 16th March 2023

Great card

Love that you can use your card abroad so easy. Great that you get 1% cashback on spending. Reviewed on: 16th March 2023

Great

Great bank- use for everyday account and saving account - plenty of great features to help with my savings such as cash back and amazing commissions Reviewed on: 16th March 2023

Simple & Easy Experience

The additional offers help to make things a lot sweeter in addition to being able to manage everything through my phone. Reviewed on: 16th March 2023

Easy to use, great perks

They give 1% cash back for a year when you open a new account, great incentive Reviewed on: 16th March 2023

Interest and cashback

What else do you want plus secure banking PERFECT ☺️ Reviewed on: 16th March 2023

Excellent customer care

Everyone likes value for money. Which is why I joined Chase bank after the offer of 1% cashback on spending. I didn't think I would stay after the offer expired but Chase continue to offer me market leading saving rates, cashback on spending and excellent customer service. What's not to love? My only gripe, and this shows how good Chase are, is when using the app to check spending it doesn't show a balance after transactions. Reviewed on: 16th March 2023

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