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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

It just works as it should.

So far my experience with Chase has been pleasantly smooth. Reviewed on: 16th March 2023

Simple & Rewarding

Account works so simply between card, Apple Pay and the app and the rewards they offer are fantastic Reviewed on: 16th March 2023

Easy on the go

I Love having the Chase App as I can do everything I need to do in minutes and have a card that I can use abroad without charge and get cashback at the same time Reviewed on: 16th March 2023

Easy to use

Powerful and simple app keeps me up to date on everything. Good interest rate on savings means I put money in to my current account as I need it. Reviewed on: 16th March 2023

Great online app

Good app nice 1% cash back on spend for the 1st year. Reviewed on: 16th March 2023

Chase - my Best Bank

Since getting Chase, I'm so happy to be using it for my current account and savings. Excited to be getting more interest. It's so easy and safe to use as well as fast. Reviewed on: 16th March 2023

Best Bank App & service

Simple to join up, great app, does everything including sub accounts, the app is super responsive, pages load instantly with all information clearly displayed. It has good security (no details on card but easy to obtain when required), decent rates for savings and expect interest on current account to start soon. customer service is excellent- probably the best I’ve experienced with on line banking. All in all highly recommended I’m a happy customer Reviewed on: 16th March 2023

User friendly interface and cash back make this a great offering

The process of interacting with Chase is always efficient. Opening a new account involved a number of clear steps with clear instructions. The app is reliable and intuitive to use - all basic tasks can be done on the app. The cash back is a market leading offer Reviewed on: 16th March 2023

Simple and great banking

The cashback is great although would have preferred perpetually. The ability to open multiple savings/current account for free and easily is a great feature. Reviewed on: 16th March 2023

Easy to use and setup account with perks!

So easy to setup and use this current account and savings. Great benefits like 3% on savings and cashback on spending. Then roundup savings with 5%. Cant go wrong! Reviewed on: 16th March 2023

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