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Chase Bank: Current Account reviews

4.95
Based on 42,947 reviews, last reviewed 1st Mar 2025
21917% increase in 5 star reviews
in the past 90 days
2300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

My grandchildren introduced me to Chase Current and... My grandchildren introduced me to Chase Current and Savings. I love the app and being able to do everything online, having said that, if you do need ... Read more Reviewed on: 1st March 2025
Pamela L's avatar
Pamela L

Latest lowest rating:

2

Worst UI The UI can be improved significantly. Should learn from new age US based companies Reviewed on: 1st March 2025
Mahita's avatar
Mahita

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (42947)

Easy & friendly

5
Very easy to use & friendly help if required Reviewed on: 16th March 2023

Easy and informative banking

5
Easy to use app, real-time feedback, great interface Reviewed on: 16th March 2023

Friendly, speedy, efficient

5
Chase bank is a breath of fresh air in UK banking. They pay decent interest in current accounts. Their app is fast and very intuitive. Perfect Reviewed on: 16th March 2023

Unrivalled customer banking experience

5
Chase have brought a breath of fresh air to the banking experience. Advanced technology, minimum bureaucracy, easily accessible, instant transactions, swift to respond and solve queries or problems, excellent product features and friendly knowledgeable advisors. Reviewed on: 16th March 2023

Cashback 1%

5
The cashback scheme is amazing. But only for the first year. I wish it can be longer. Reviewed on: 16th March 2023

Great simple account

5
Very simple to use the online app and notifications are good. Reviewed on: 16th March 2023

Great Service

5
Cashback and transparency are great Reviewed on: 16th March 2023

Best Banking experience

5
I am extremely happy with chase , no way I can get back to ordenery high street banking anymore. It's a different league. Reviewed on: 16th March 2023

Fantastic service and unmatched benefits

5
Chase bank has been welcomed by me since they started in the UK. I signed up prior to launch and was excited by the benefits offered. Not only are the benefits unmatched by any other bank, but they are simple to understand and there is no messing about. Any interest or cash back offered is paid monthly. The interface for the app is also nice to look at and easy to navigate. It has helped me manage my money better. Customer service when needed has been on hand at any time of day, even to ask about a simple transaction, they are there at 3am or 2pm. Fantastic overall and I would highly recommend them. Reviewed on: 16th March 2023

Slick app

5
Very user friendly app. Great customer service. Encouraged by recent introduction of interest on the current account but would like to see more competitive rate. Cash back a nice feature Reviewed on: 16th March 2023

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