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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

very good for us to use, excellent!

very good for us to use, excellent! Reviewed on: 13th February 2026

A very pleasant banking experience with Chase.

A very pleasant banking experience with Chase. Chase has made day-to-day banking incredibly easy. The app is smooth, easy to use and everything works without hassle. I've been very happy with the service. A great everyday banking services. Reviewed on: 13th February 2026

Perfect user friendly app and services

Excellent user experience, the app is user friendly, informative and makes it very easy to manage my finances and accounts. Reviewed on: 13th February 2026

The best place to BANK

Chase are an excellent bank to be with, many rewards and great customer service. Reviewed on: 13th February 2026

A current account with benefits

I’m been using Chase for a few years now and find it an easy product to use. Moving money between jars and external accounts is easy and quick. The fact that I can never go overdrawn is a great benefit since I have occasionally overlooked payments and they have been declined until I deposit more funds and they try again. Cash back is a valuable benefit. Reviewed on: 13th February 2026

Chase is a great bank

Chase have excellent customer service and are easy to talk to. The app is easy to use and understand. They offer good deals. Reviewed on: 13th February 2026

Excellent app.

Excellent app. Easy to use. card accepted everywhere. Particularly competitive when travelling. Would have got 5 stars but reduced interest rate on linked savings account for existing customers disappointing. Reviewed on: 13th February 2026

Impressed with the customer service

Particularly impressed with the customer service, too many banks do not give this enough attention and focus. Reviewed on: 13th February 2026

Easy to join and simple to use.

Easy to join and simple to use. Good communication with customers. Reviewed on: 13th February 2026

A really good online current account

A really good online current account with an excellent app, cashback on selected shopping and good customer service on the rare occasions that I have needed to contact them. The account is very responsive to payments and credits with changes registered instantly. Reviewed on: 13th February 2026

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