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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Simply the best

Get notifications every time i use my card never had any problems using the app 24/7 can transfer to my other account with them and get reward cashback Reviewed on: 13th February 2026

Best bank I have ever used, brilliant app and great...

Best bank I have ever used, brilliant app and great rates,free overseas use, excellent customer service easy to speak to a service agent Reviewed on: 13th February 2026

Great app.

Great app. Easy to use and with great features and customer service is great. Reviewed on: 13th February 2026

I’ve had a really positive experience with the Chase...

I’ve had a really positive experience with the Chase current account so far. Switching accounts and setup was quick and straightforward, and the app is easy to navagate. One feature that particuarly standsout is the cashback on everyday spending, which is a nice bonus for something I’d be doing anyway. Payments are instant, and notifications come through immediately, which gives me confidence in tracking my spending. I also appreciate how easy it is to categorise transactions and monitor where my money is going. Customer support has been responsive and helpful whenever I’ve had questions. Overall, it feels like a modern bank account designed around convenience and transparency. Reviewed on: 13th February 2026

Great customer service

Had a couple experience with customer service who were great. They helped me so quickly when my bank details were stolen, pausing my card and reissuing new details within minutes. The app is also really well laid out. Reviewed on: 13th February 2026

I found the app intuitive, fast, and reliable

I found the app intuitive, fast, and reliable, making daily banking simple and stress-free. Reviewed on: 13th February 2026

No problem at all plus app is easy to use

No problem at all plus app is easy to use Reviewed on: 13th February 2026

Banking with Chase is just EASY!

Banking with Chase is just easy - the App is excellent, it's easy to find any info you want or make any transaction. I've been recommending Chase to friends and family ever since I joined them, and still do, even though some of the original current account perks have been reduced. It's still a better banking experience somehow than the other 3 banks I use alongside it, for one reason or another. Reviewed on: 13th February 2026

Excellent intuitive banking app.

Excellent intuitive banking app. Good, clear, user friendly information. Reviewed on: 13th February 2026

The Chase app is quite user friendly and very easy t...

The Chase app is quite user friendly and very easy to navigate. Reviewed on: 13th February 2026

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