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Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 43,626 reviews, last reviewed 3rd Mar 2025
25691% increase in 5 star reviews
in the past 90 days
2500% increase in 1 star reviews
in the past 90 days
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97%
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3%
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Latest highest rating:

5

good system and service I like the cash back system and round up. And they response phone call quick and kind. Reviewed on: 3rd March 2025
SHIHO's avatar
SHIHO

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025
Tahir K's avatar
Tahir K
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (43626)

Always there when needed

5
I’ve had a few occasions to need help and I cannot believe how quickly they respond, either by message or even talking to a human being. This is customer service that no other company comes close to, but all companies should aspire to, unbeatable service. Reviewed on: 16th March 2023
Claire Lawson's avatar
Claire Lawson

Easy pleasant banking

5
I’ve been with Chase for almost a year now and have thoroughly enjoyed the experience. Reviewed on: 16th March 2023
Bill's avatar
Bill

Efficient

5
Does what I expected efficiently and well Reviewed on: 16th March 2023
Peter Soothill's avatar
Peter Soothill

Slick Banking Made Easy

5
I have a current and savings account with Chase and couldn't be happier, more than competitive savings rates and a slick and easy to use app. The UK big 4 could learn a thing or two. Reviewed on: 16th March 2023
Andy Budgen's avatar
Andy Budgen

Good Account

4
Good account and rewards - just lacking open banking integration (which I believe is in the works) Reviewed on: 16th March 2023
Scott Clark's avatar
Scott Clark

Best Current Account

5
Proactive, communicative, supportive in a timely fashion - great banking with great customer service. Something I have hoped for and never experienced in the UK. Until now. Reviewed on: 16th March 2023
Loraine Hughes's avatar
Loraine Hughes

Absolute Rockstar of a bank

5
I've had the best of experiences with Chase Bank and am 100% satisfied with their offerings. I will always recommend it. Reviewed on: 16th March 2023
Ademola Oyewale's avatar
Ademola Oyewale

Better than main street banks

5
Applied for a account with a well known branch if banks to be messed about for weeks even tho I had all the correct paperwork and id. Chase saved the day. Such a great banking service. Set up account in less than 30 mins. Great deals with chase bank plus cash back etc. One of the best if not the best bank by far (chase) and I've had other accounts over 20 years but will be closesing them and staying with chase Reviewed on: 16th March 2023
Teddy Toy Poodle's avatar
Teddy Toy Poodle

Excellent online bank

5
Everything about Chase is excellent. Good interest rate on savings, cash-back, can speak to an individual if any queries. Reviewed on: 16th March 2023
Philip Jackson's avatar
Philip Jackson

Best banking experience for 30 years!

5
Everything works well and efficiently. The app does all it should - and I like the extra touches, the notifications when money goes in and out, and the ability to save and round up purchases. The customer service is a delight: available 24/7, no long waits and informed staff who can genuinely be of help. Best experience I’ve had since first direct entered the market in the early 1990s. Reviewed on: 16th March 2023
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Shep

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