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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Excellent web site and as I travel a lot now fees sa...

Excellent web site and as I travel a lot now fees saves me a fortune Reviewed on: 13th February 2026

Excellent product - easy to use app...

Excellent product - easy to use app and quick notification of transactions is extremely helpful. Good exchange rate make it attractive for overseas use. Reviewed on: 13th February 2026

Excellent service

Excellent service and products, has been using the bank since 2024 Reviewed on: 13th February 2026

Easy to use and great customer service.

Easy to use and great customer service. Good interest deals and like the cash back too! Would highly recommend them to anyone. They even have good insurance offers which I would like to use. Reviewed on: 13th February 2026

Simply the best!

Excellent service! Great app, good rates of interest, great referral offers. Very straightforward to use, simply the best banking experience of my life. Reviewed on: 13th February 2026

Great current account with options to transfer money...

Great current account with options to transfer money in and out of a savings account too. Eash options to send money to other banks and the app is really easy to use, simple yet smart. Reviewed on: 13th February 2026

A* Services

Smooth and easy to administrate transactions and on the very rare occasions when I have a query it is dealt with most efficiently. Reviewed on: 13th February 2026

Great bank for savings and deals

Love how I can save for different things on the account, app is great easy to navigate Reviewed on: 13th February 2026

Great bank to deal with

Easy to use on the app always kept uptodate had to ring customer service about a spending query they were quick to answer & very helpful resolving it always let you know when there are new offers available without being pushy Reviewed on: 13th February 2026

No issues at all.

No issues at all. Customer service is very good. Reviewed on: 13th February 2026

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