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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Brilliant for overseas travel

The Chase Current Account is the best and most cost-effective way to get cash overseas. No commission charges and the (low) MasterCard exchange rate can be obtained at ATMs very easily. Reviewed on: 16th March 2023

Smart Banking

Easy to use app that tells you all you need to know about your current account spending in real time. Effortless linking to your savings account for active management of your finances. Great product. Would recommend. Reviewed on: 16th March 2023

Bank with great benefits!

I can't praise the Bank enough for perks such as cash back, round up and good savings interest rates. Very happy indeed! Reviewed on: 16th March 2023

Great bank and customer service

Very fast to pick up increases saving interest very quickly Reviewed on: 16th March 2023

Brilliant in every aspect you need

Chase came recommended to me and hasn’t let me down. The cashback incentive cinched the deal. The card took awhile to arrive, but you could pay using your phone in the meantime. The app is easy to use, accessible and does everything I want it to. The one time I had a problem (which was caused, it turned out, by myself, not the bank), I was able to contact them quickly through the app and get the issue sorted within minutes, though it turned out the information was actually on the support section, if I had looked through it myself. Reviewed on: 16th March 2023

Brilliant

Earn rewards on expenditure Instant feedback/confirmation of transactions. Able to contact a helpful human to deal with any queries. Reviewed on: 16th March 2023

Easy to use and rewarding

A great way to bank and rewarding as well. I love the way a transaction appears on the app so quickly Reviewed on: 16th March 2023

Fabulous

Have never had any issues with my chase account Reviewed on: 16th March 2023

Never had a issue so fast always a notified on updates on banks and everything so quick and simple to use love it o

If I knew the world I would tell them to get this bank Reviewed on: 16th March 2023

highly recommend

Easy to set up, cashback for the 1st 12 months has been superb. Easy to open separate accounts for savings Reviewed on: 16th March 2023

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