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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Good Customer Service

Always provides prompt response when I have questions Reviewed on: 16th March 2023

Terrific easy to use account

Very easy to open and manage current account. Very impressive facility to manage income and outgoings with advantage of 1% cashback for the first year and the option to round up spending which quickly mounts up and has the bonus of attracting 5% interest. Reviewed on: 16th March 2023

Very useful.

Just used this account on holiday. It was so convenient and was surprised when I received a better exchange rate using the account than changing cash out there. Very happy. Reviewed on: 16th March 2023

Great account. Good service

Easy to set up. Great all round service and support Reviewed on: 16th March 2023

Foreign currency exchange rate

I got the Chase card for it’s good foreign currency exchange rates for last year’s holidays. I liked how quick my purchases including the daily rate showed up on the app. I’m also enjoying the 1% rewards offer on all purchases and the Round-up saving. Reviewed on: 16th March 2023

Just awesome

I trust Chase. Always been very easy to bank with them. The new features that they are getting since the inception are top class. Reviewed on: 16th March 2023

Easy to use app

The chase current account is so easy to use we used it on holiday and were impressed by the ease of using it to pay for goods and services in New Zealand. It instantly alerted us to how much we had spent in a transaction in New Zealand dollars and instantly showed the conversion to GBP in the app. So glad I opened my Chase account. Reviewed on: 16th March 2023

Simple & Easy

Simple to open the account and easy to maintain. Reviewed on: 16th March 2023

Amazing rewards

I Love chase, the cash back rewards, The round ups, I recommend it to all my family and friends, the easy to use app & great customer service Reviewed on: 16th March 2023

Great Account with Interest

Use this bank as a secondary account due to it roundups and the interest. Thinking if I should us it as my main account now that I love it so much. Reviewed on: 16th March 2023

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