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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A great new provider in the online market

Simple easy app transfers made very easy and always acknowledged Reviewed on: 16th March 2023

Simple and rewarding

The account was so easy to set up and I get rewarded with cash back on my spending. What’s not to like? Reviewed on: 16th March 2023

1st class service

I paid for my shopping in Morrisons, I was notified on my Apple Watch & phone that money had been paid to Morrisons, (not a small either) but their till then declined my payment… the manager said it would probably go back into my account the next day or so… not good when it’s a few days before payday & no other means of paying for my shopping. Contacted Chase by the phone icon on the Chase app, got through to a lovely lad in seconds who explained it was something called a ghost transaction because the supermarket system had timed out & requested payment again, I sent a photo of my declined receipt & the money was back in my account within the hour. Reviewed on: 16th March 2023

Efficient

Very prompt service from making an application to receiving card and all the info needed. ACC set up in minutes and money transferred easily. Reviewed on: 16th March 2023

This App is great

So easy to to use and the communication Is fantastic Reviewed on: 16th March 2023

If all banks are like Chase

I would transfer my banking to Chase if I could. Shame they have not yet be able to offer Direct Debit services. Great for travellers and amazing ways to save too Reviewed on: 16th March 2023

Great service in everyway

From cashback to customer service, I have not got a single complaint about Chase Bank I have recommended atleast 10 people who have joined and have the same reviews I have. Reviewed on: 16th March 2023

Great Bank

Great for both current and savings accountd Reviewed on: 16th March 2023

Easy to use and cashback

I use chase as my spending account. I get cashback and also use the roundup facility for painless savings. It is easy to use and reliable. Reviewed on: 16th March 2023

The best current account in town ..

Love the bank card option that offer anonymity, love the easy to use banking app, love the rewards, easy communication ... and lots more to love Reviewed on: 16th March 2023

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