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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Flexible, rewarding and easy to use.

Flexible, rewarding and easy to use. The current account is very straight forward with a clear layout and intuitive ways to manage your money. Plenty of options for saving a little or a lot with good interest rates. Easy to access app, the account suitable for use on your phone or with the traditional plastic card. As a self employed, working from home person, the option of going out to a bank for transactions is very limited. Contacting them via the app is also easy and the response is quick. My favourite feature is the multiple 'accounts' you can have within the account. This makes moving money into them and saving for items such as 'Holidays' or 'Christmas' easy, even if you only want to save a £1! Reviewed on: 13th February 2026

Always helpful.

Always helpful. Product is robust. Great value. Reviewed on: 13th February 2026

Love banking with chase they offer cash back and gre...

Love banking with chase they offer cash back and great interest, I have definitely benefitted from using the chase account. Reviewed on: 13th February 2026

I had an issue with a payment taken incorrectly.

I had an issue with a payment taken incorrectly. I contacted customer support on line. With their help the issue was resolved and money refunded with in 24 hours excellent service Reviewed on: 13th February 2026

Easy efficient banking.

Easy efficient banking. Transfers are not complicated, moving money between accounts and good exchange on foreign currency Reviewed on: 13th February 2026

Really easy to use the App.

Really easy to use the App. Love the cashback option Reviewed on: 13th February 2026

Excellent

My experience in about 5years with change has been nothing short of excellent. Reviewed on: 13th February 2026

Just seem very easy to set up very handy to use the...

Just seem very easy to set up very handy to use the debit card at home and abroad Reviewed on: 13th February 2026

1% cashback offer.

1% cashback offer. - Easy to use app with great features that anyone can easily use, great customer service via phone line or in app messaging. Money is protected and also links well with other savings accounts. Reviewed on: 13th February 2026

Chase is a reliable bank for daily use.

Chase u\is a reliable bank for daily use. We can get some cashback for spending too. Reviewed on: 13th February 2026

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