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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

I love chase, very simple to use app, great accounts...

I love chase, very simple to use app, great accounts and connection to nutmeg Reviewed on: 13th February 2026

Great banking experience, never had any issues and i...

Great banking experience, never had any issues and it’s always nice to speak to a human when contacting Reviewed on: 13th February 2026

Excellent online banking.

Excellent online banking. Excellent for overseas travel because of free use. Instant updates of transactions. Can't fault it. Reviewed on: 13th February 2026

Chase bank

Excellent bank, cash back on what matters such as travel expenses, fuel. Very good customer service, address issues in his time and are very easy to contact. Much better than UK banks I've used over the years Reviewed on: 13th February 2026

Excellent service and good rewards

Excellent service and good rewards, even with the reduced cash back compared to when it first launched. Reviewed on: 13th February 2026

Easy to use app, can use at home and abroad

Easy to use app, can use at home and abroad Reviewed on: 13th February 2026

Had minimal issues but any i have had resolved strai...

Had minimal issues but any i have had resolved straight away Reviewed on: 13th February 2026

Good exchange rate when using abroad

Good exchange rate when using abroad Reviewed on: 13th February 2026

Easy to open an online account.

Easy to open an online account. Good customer service. Clear services. Reviewed on: 13th February 2026

Very helpful and understanding on a few issues recen...

Very helpful and understanding on a few issues recently Reviewed on: 13th February 2026

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