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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent customer service

Any time I’ve had a problem or question regarding my account I have always had a friendly and professional resolution to my query or the problem has been solved very quickly. Reviewed on: 13th February 2026

Why chase? The High Street banks

I have found the chase banking experience nothing but ease and the breath of fresh air from the High Street Banks with unhelpful staff Reviewed on: 13th February 2026

Great account

It was so easy to apply. The app is so good to access my account. Reviewed on: 13th February 2026

Always efficient.

Always efficient. Easy to use app. informative. Great to use abroad and in the UK Reviewed on: 13th February 2026

Am really happy with chase bank services

Am really happy with chase bank services Reviewed on: 13th February 2026

Chase Bank excellent service

Great current account with round-up at good rates. Reviewed on: 13th February 2026

Very easy to contact and speak to a human being!

Very easy to contact and speak to a human being! Reviewed on: 13th February 2026

Very easy to follow instructions

Very easy to follow instructions Reviewed on: 13th February 2026

First of all I chose Chase card to take on holiday.

First of all I chose Chase card to take on holiday. I then decided to open a savings account because the rate is very good. The App is very easy to use and keeps me up to date with what is going on. Reviewed on: 13th February 2026

Simplicity of an excellent service

I've never had any negative experiences with Chase Bank. The system and App are clear from the outset without convoluted procedures. Reviewed on: 13th February 2026

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