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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I love Chase bank for being the best in UK

I love Chase bank for being the best in UK Reviewed on: 13th February 2026

Chase is the perfect current account.

The Chase current account meets all of my banking needs and any problem or query is dealt with quickly and efficiently. I particularly like the instant notification when there is a debit to my account. Reviewed on: 13th February 2026

Bank of excellence

Chase as a bank provide excellent services to their customers. They have the patience to listen and always ready to assist their cistomer Reviewed on: 13th February 2026

Seamless service and excellent product

Seamless service and excellent product Reviewed on: 13th February 2026

Banking with Chase

I can’t fault Chase with a current account Reviewed on: 13th February 2026

Had one question that was very quickly answered

Had one question that was very quickly answered Reviewed on: 13th February 2026

One of the few providers that is easily contactable...

One of the few providers that is easily contactable with total transparency for all transactions. Reviewed on: 13th February 2026

They are spot on from customer service and to settin...

They are spot on from customer service and to setting up the bank account Reviewed on: 13th February 2026

Excellent online bank with great support

Excellent online bank with great support Reviewed on: 13th February 2026

Good but could be better

Saving rate for new customers are really good only down side is it’s only for 12 months then it’s a regular saving rate. Not got a credit card but when I next get one will probably be a chase one. The app is the easiest I’ve used Reviewed on: 13th February 2026

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