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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Good but could be better

Saving rate for new customers are really good only down side is it’s only for 12 months then it’s a regular saving rate. Not got a credit card but when I next get one will probably be a chase one. The app is the easiest I’ve used Reviewed on: 13th February 2026

Good support and rates.

Good support and rates. Easy to use app Reviewed on: 13th February 2026

The process of banking with Chase has been an easy p...

The process of banking with Chase has been an easy process Reviewed on: 13th February 2026

Great bank, easy to use, good service

Great bank, easy to use, good service Reviewed on: 13th February 2026

Great bank, good service.

Great bank, good service. I mainly joined for the 1% cash back and wish they stuck to this for all types of transactions. Apart from that, great customer service, speedy support and always on top of their game Reviewed on: 13th February 2026

Chase are fantastic!

Chase are fantastic, their customer service is excellent and their products are amazing! Reviewed on: 13th February 2026

The current account and savings account are so easy...

The current account and savings account are so easy to work with through the chase app and the response I received when I had an issue with a supplier that I had paid for was fantastic in resolving the problem. Reviewed on: 13th February 2026

Great bank

They are amazing, amazing bank that provides flexibility in savings Reviewed on: 13th February 2026

Excellent customer service call answered in minutes

Excellent customer service call answered in minutes Reviewed on: 13th February 2026

Great simple website.

Great simple website providing easy access to accounts. Webpage layout is simple to follow and transfer between different accounts. Money transfers in and out of accounts is instant without delays. Reviewed on: 13th February 2026

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