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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Efficient with really great support

A simple, quick and reliable payment system, with excellent customer support service Reviewed on: 26th January 2026

Perks including round up and interests rates

Good interest rates and perks. Love the round up feature Reviewed on: 25th January 2026

App very easy to use.

App very easy to use. Good introductory interest rates. Customer service excellent. Reviewed on: 25th January 2026

Chase provides a great current account with cashback...

Chase provides a great current account with cashback available for regular spending. Reviewed on: 25th January 2026

Great app and customer service

Easy app experience - very intuitive, quick and supportive customer service, easy to use abroad. Overall a great bank! Reviewed on: 25th January 2026

Chase bank experience has been great

My experience with Chase bank has been very positive, they were quick to respond when I needed help and the app is very user friendly. There are notifications for payments (recent and upcoming) which I find really helpful and it's easy to transfer money to my savings accounts. Reviewed on: 25th January 2026

Great app and fantastic customer services.

Great app and fantastic customer services. Savings rates adjust to bank of England base rate change within hours and the same for rises and falls. Reviewed on: 23rd January 2026

Chase current account

Great app, decent savings rates and and provides functional hands-on management of my money Reviewed on: 23rd January 2026

Current account

Really easy manageable account accessible great help when required and excellent ability to save Reviewed on: 23rd January 2026

Excellent service

I had a problem with a transaction whilst I was abroad and unable to make a telephone call to Chase so I contacted them via their text service and it was sorted out immediately which was excellent service. Reviewed on: 23rd January 2026

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