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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48889 reviews)

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4.94

Based on 48,889 reviews, last reviewed 7th Mar 2026

443800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy, hassle-free banking. Easy, hassle-free banking. Highly recommended. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48889)

Review of the Chase Bank, Current account:

No quibble, easy use, quick to clear (no messing aro...

No quibble, easy use, quick to clear (no messing around with transfers). They do everything so much better and without the fuss of other hughstreet banks. Reviewed on: 12th April 2024

Easy and accessible, very reliable, and excellent se...

Easy and accessible, very reliable, and excellent service Reviewed on: 16th February 2026

Excellent service and I love the cash back rewards.

Excellent service and I love the cash back rewards. Particularly excellent when travelling giving me decent daily cash limits, excellent exchange rates and no foreign transaction fees. Have already recommended to all my family members. Reviewed on: 16th February 2026

Incredible service and love the app

Incredible service and love the app Reviewed on: 16th February 2026

Feedback

Staff are professional and efficient. Reviewed on: 16th February 2026

versatile and efficient online banking account

versatile and efficient online banking account Reviewed on: 16th February 2026

I love the easy to access live human support.

I love the easy to access live human support. I wish they supported joint sccounts and mortgages too. Reviewed on: 16th February 2026

I've had a current account with Chase for nearly 3 y...

I've had a current account with Chase for nearly 3 years and it has been my sole current account for nearly 1 year. In that time the only issue I have had was when transferring a couple of large amounts to my daughters, soon sorted with a phone call Reviewed on: 16th February 2026

I wish they can keep the cashback to all purchases j...

I wish they can keep the cashback to all purchases just like before. It would also be great if their credit card services can have a rewards system. Reviewed on: 16th February 2026

The app is extremely user friendly and instinctive t...

The app is extremely user friendly and instinctive to use. The cash back is great. Reviewed on: 16th February 2026

Fantastic customer service

I had a need to contact the bank and the person I spoke with really helped me and actually seemed as though he wanted too.my problem was dealt with then and there. Reviewed on: 16th February 2026

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