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Chase Bank: Current account reviews

4.94
Based on 48,885 reviews, last reviewed 4th Mar 2026
110775% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Love the round up feature with the added interest an... Love the round up feature with the added interest and how simple the app is. Being able to swipe down and reset instead of reloading the app is great ... Read more Reviewed on: 4th March 2026
Sahel Zamayar's avatar
Sahel Zamayar

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48885)

Review of the Chase Bank, Current account:

Easy to use

4
Easy to use app based bank account, with good perks and reliable service. Handy for using abroad, and interesting analysis of spending. Reviewed on: 15th June 2024

versatile and efficient online banking account

5
versatile and efficient online banking account Reviewed on: 16th February 2026

I love the easy to access live human support.

5
I love the easy to access live human support. I wish they supported joint sccounts and mortgages too. Reviewed on: 16th February 2026

I've had a current account with Chase for nearly 3 y...

5
I've had a current account with Chase for nearly 3 years and it has been my sole current account for nearly 1 year. In that time the only issue I have had was when transferring a couple of large amounts to my daughters, soon sorted with a phone call Reviewed on: 16th February 2026

I wish they can keep the cashback to all purchases j...

5
I wish they can keep the cashback to all purchases just like before. It would also be great if their credit card services can have a rewards system. Reviewed on: 16th February 2026

The app is extremely user friendly and instinctive t...

5
The app is extremely user friendly and instinctive to use. The cash back is great. Reviewed on: 16th February 2026

Fantastic customer service

5
I had a need to contact the bank and the person I spoke with really helped me and actually seemed as though he wanted too.my problem was dealt with then and there. Reviewed on: 16th February 2026

Always available, always follow up, my custom feels...

5
Always available, always follow up, my custom feels valued Reviewed on: 16th February 2026

Fantastic bank very user friendly

5
Fantastic bank very user friendly Reviewed on: 16th February 2026

great app and easy to use

5
Super easy to use, great app, really easy to contact customer service, lots of helpful features like round up savings Reviewed on: 16th February 2026

Best bank i have ever used.

5
Best bank i have ever used. The customer service are very quick and helpful too. Love the rewards system. Reviewed on: 16th February 2026

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