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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great app and customer service

Early adopter of the Chase App, which is easy and fast. Any questions are real people who are great. Reviewed on: 16th March 2023

A bank with a difference

This bank offers an excellent product and rewards you more generously than others for being with them. The whole process was easy to set up, the day to day management is a doddle and you're kept well informed. But, for me, the most important thing is the outstanding customer service. When I had a minor problem the person I spoke to was so polite, knowledgeable and fixed the issue straight away. Even gave a little compensation for the hassle. Would that all customer services were like this... Reviewed on: 16th March 2023

Outstanding

Throughout my time with chase I have been supported in the best way possible Reviewed on: 16th March 2023

Great and easy to operate

All good , very easy to use , good customer service and cash back offers Reviewed on: 16th March 2023

By Far...

By far the best current account I have held ! Reviewed on: 16th March 2023

Flexible and rewarding

My Chase bank current account pays me to use my debit card and I can see online my rewards every day. I can transfer this easily into my interest bearing saving account and watch it grow. I like the round up account which also earns interest and is a good way of saving without being proactive. When I had a query regarding my account I had a helpful prompt reply from the support team. I'm really impressed with the new website changes that help me organise my finances. Reviewed on: 16th March 2023

A proper Bank

I have found chase bank the best bank in all areas on the current bank you know exactly how much you have in your account at a glance it send a email so you know what you have paid the round up feature is brilliant as it gives money back The savings side is also the best as it gives interest at a monthly basis 3.0% Reviewed on: 16th March 2023

Easy to use App

Friendly user app. All of the information regarding your account status is easy to view. Reviewed on: 16th March 2023

Awesome

Awesome bank and customer service Reviewed on: 16th March 2023

1% cashback is very useful

1% cashback was the reason i used Chase. Hoping when it comes to and end in April thery replace with something just as much useful Reviewed on: 16th March 2023

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