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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy and rewarding

Works well, no fancy features like other digital banks. And 1% cashback on every card payment. Reviewed on: 16th March 2023

Best bank in the UK

I was so happy to be accepted for a chase account. I’d been waiting for Chase to come to the UK and when they did I applied immediately. I can honestly say I’ve never been happier with a bank than I have with Chase. The customer service is second to none. So helpful and always friendly. The round up and rewards sections are fantastic and it’s always nice to see you’ve earned on your spendings. The app is incredibly user friendly and easy to navigate. I travel often to the USA so to have a bank which will not charge you to use your card abroad and always offers the best possible exchange rate is fantastic. It was one of the main reasons I wanted to become a Chase customer. I couldn’t be happier banking with Chase. Reviewed on: 16th March 2023

Great account

Very happy with my new account opened it 12 months ago been very impressed with the services Reviewed on: 16th March 2023

Great service

Excellent service, easy to speak to customer service team. Always eager to help. Reviewed on: 16th March 2023

First Class Online Banking

First class all round 24/7 internet banking. Easy access. Reviewed on: 16th March 2023

Great bank, easy to use App, great products

Chase Bank offer an easy to use framework for everyday banking. The App is accessible and understandable, the products such as round-ups and savings accounts are helpful - and communication is good. Reviewed on: 16th March 2023

Looking after customers

The bank has continued the cash back scheme for current customers rather than scrapping it after a year. This shows how they value their existing customers and don’t prioritise new customers over loyalty. Reviewed on: 16th March 2023

Fresh air

Open the account a little under a year ago and I have got more out of a bank account than any in the last 30 years , rewards , flexibility and usefulness. Reviewed on: 16th March 2023

Good rewards and easy admin

My first year with Chase and I am pleased I opened an account. Everything is so easy on the app and the communication of transactions is also brilliant. Cash back and round up are great benefits and I now have savings accounts that pay competitive rates. Well done all at Chase. Reviewed on: 16th March 2023

Flexibility in an App

I have found this App perfect for my day to day use. It is simple enough and maybe most important is flexible with how you work with your money. You can move between the higher interest savings accounts and the current account which is the one you use to spend money in the shop. These transfers are done quickly and reliably so you could transfer money whilst standing in the queue to ensure there is enough money to cover the bill. They even give a small amount of interest for the current account as well. The company are very reactive to changers in interest rates and in my experience have been the first to raise interest rates on your savings ahead of other apps I have used. I recommend them highly. Reviewed on: 16th March 2023

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