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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

I signed up to use the card on my holidays and had n...

I signed up to use the card on my holidays and had no problems using the card. Reviewed on: 17th April 2025

The card having no digits

The card having no digits is the reason I changed, and Chase is a modern bank for the ways the internet has changed how we bank. Reviewed on: 17th April 2025

Chance was very easy to set up and join as well as o...

Chance was very easy to set up and join as well as opening up current account for different reasons you’d like. It has a very clear app and I like the opportunities it provides customers such as investing money options. Reviewed on: 17th April 2025

A very good bank with great interest rates.

A very good bank with great interest rates. It’s really useful that the card can be used abroad with no fees too. Reviewed on: 17th April 2025

New to online banking very straightforward and simple

New to online banking very straightforward and simple Reviewed on: 17th April 2025

Everything is so straight forward

Everything is so straight forward Reviewed on: 17th April 2025

Amazingly good

Excellent banking compare to other bank. Very excited when I joined. Costumer service is superb. I really like it. Reviewed on: 17th April 2025

I am a new customer and it was recommended to me by...

I am a new customer and it was recommended to me by my colleague. I am happy with the service I have received so far. Reviewed on: 17th April 2025

Best high street bank app

I’m a fairly new user. The sign up was easy, and the app is by far the most intuitive out of any bank I have used. This makes it easy to keep track of my spending and gives me peace of mind that if something did go wrong I could easily take whatever steps I needed too. Reviewed on: 17th April 2025

pretty good, but some stores do not accept this card

pretty good, but some stores do not accept this card Reviewed on: 17th April 2025

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