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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

excellent British bank

Banking with chase has been very good and easy, the customer service over the phone and chat is pretty nice. I would definitely recommend anyone to get Chase Reviewed on: 17th April 2025

Easy to manage and great customer service

Easy to manage and great customer service Reviewed on: 17th April 2025

Easy and simple transaction.

Easy and simple transaction. Very good service Reviewed on: 17th April 2025

I love the banking experience of Chase

I love the banking experience of Chase Reviewed on: 17th April 2025

Great savings, cashback and rewards card

I like how easy the app is to use and the good cashback deals. I originally opened it just for the cashback but now I’m using it for the savings account and round up of savings to further stretch my money. Reviewed on: 17th April 2025

Provided high-quality customer service by assisting...

Provided high-quality customer service by assisting clients with banking inquiries, resolving issues efficiently, and promoting Chase Bank’s financial products and services. Reviewed on: 17th April 2025

A very intuitive and simple way to interact with the...

A very intuitive and simple way to interact with the app and integrate it in my financial portfolio. It offers me the specific tools I need in using the bank’s services and the benefit of easy access to my account and managing it for my purpose. Reviewed on: 17th April 2025

Amazing customer service

Amazing customer service via the app. Responses are instant and you can ask anything rather than being guided through optional questions. really easy to use app aswell. Reviewed on: 17th April 2025

I receive notifications when I receive or spend money.

I receive notifications when I receive or spend money. I get a reminder the day before money is due to leave my account. Earning cashback and using roundups means I save a bit extra without trying. So easy to open the account and associated savings spaces that I earn interest on. Reviewed on: 17th April 2025

Easy online banking.

Easy online banking. Good accessible platform. Reviewed on: 17th April 2025

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