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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Really easy to set up and set up all my direct debit...

Really easy to set up and set up all my direct debits, i moved over from Natwest to chase and wish id done it sooner Reviewed on: 17th April 2025

Very easy to set up accounts and use the app.

Very easy to set up accounts and use the app. Good rates of interest and options for current account users Reviewed on: 17th April 2025

Very seamless service and easy to use

Very seamless service and easy to use Reviewed on: 17th April 2025

The APP provided by Chase runs fast, has a simple in...

The APP provided by Chase runs fast, has a simple interface, reasonable function distribution, and can also check TU letters and reports. It provides free debit cards. It is my favorite bank and I will continue to use it. Reviewed on: 17th April 2025

Fab online bank, excellent service and customer bene...

Fab online bank, excellent service and customer benefits Reviewed on: 17th April 2025

Great App and nice extra touches

Great App and nice extra touches to earn a bit more Reviewed on: 17th April 2025

Just loving it!

Just loving it! So easy to use. Safe without not having too much details on the card. Customer service. Just everything. Reviewed on: 17th April 2025

I can give you an example, I recently had a problem...

I can give you an example, I recently had a problem with a third party taking money from an order that I cancelled. Chase customer service was so patient with me. They assured me that as soon as the transaction was finalised, they would rectify the problem. I do not regret banking with Chase at all! Reviewed on: 17th April 2025

Chase Bank’s current account is a great choice.

Chase Bank’s current account is a great choice. There are no monthly fees and you get a great cash back incentive along with the accompanied savings account with the 1.75% AER boost. The app is simple to use for checking balances and making transfers. Customer service is generally helpful and overall, it’s a reliable account. Reviewed on: 17th April 2025

Fantastic bank

Great bank, great service & great & very friendly staff. Reviewed on: 17th April 2025

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