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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

The bank communicates well fast,I wanted some inform...

The bank communicates well fast,I wanted some information and I chatted them,it’s was so easy Reviewed on: 17th April 2025

Verry good customer service and love the cards how t...

Verry good customer service and love the cards how they don’t show your card details in case you lose it Reviewed on: 17th April 2025

Surprisingly friendly and amazing

Chase has an amazing customer support I was unsure about how to do certain things with my account and then they got back immediately and solved the issue. Super friendly and even easy to understand Reviewed on: 17th April 2025

Good assistant.

Good assistant. Wheni need to check the bank transfer process, the service assistant gave me useful hand. Reviewed on: 17th April 2025

Very good customer service and offer an excellent ra...

Very good customer service and offer an excellent range of products Reviewed on: 17th April 2025

The best keep up the good work and more

The best keep up the good work and more Reviewed on: 17th April 2025

Still in early days but goos so far

Still in early days but goos so far Reviewed on: 17th April 2025

Chase is one of the best bank account I ever had, I...

Chase is one of the best bank account I ever had, I would like to say thank you. Reviewed on: 17th April 2025

Good service, great App

Easy to open account. Introductory cashback, easy to use App. Reviewed on: 17th April 2025

Very user friendly app interface

Very user friendly app interface Reviewed on: 17th April 2025

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