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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48984 reviews)

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4.94

Based on 48,984 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank Always a quick efficient reply to any questions asked Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48984)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Just loving it!

Just loving it! So easy to use. Safe without not having too much details on the card. Customer service. Just everything. Reviewed on: 17th April 2025

I can give you an example, I recently had a problem...

I can give you an example, I recently had a problem with a third party taking money from an order that I cancelled. Chase customer service was so patient with me. They assured me that as soon as the transaction was finalised, they would rectify the problem. I do not regret banking with Chase at all! Reviewed on: 17th April 2025

Chase Bank’s current account is a great choice.

Chase Bank’s current account is a great choice. There are no monthly fees and you get a great cash back incentive along with the accompanied savings account with the 1.75% AER boost. The app is simple to use for checking balances and making transfers. Customer service is generally helpful and overall, it’s a reliable account. Reviewed on: 17th April 2025

Fantastic bank

Great bank, great service & great & very friendly staff. Reviewed on: 17th April 2025

The bank communicates well fast,I wanted some inform...

The bank communicates well fast,I wanted some information and I chatted them,it’s was so easy Reviewed on: 17th April 2025

Verry good customer service and love the cards how t...

Verry good customer service and love the cards how they don’t show your card details in case you lose it Reviewed on: 17th April 2025

Surprisingly friendly and amazing

Chase has an amazing customer support I was unsure about how to do certain things with my account and then they got back immediately and solved the issue. Super friendly and even easy to understand Reviewed on: 17th April 2025

Good assistant.

Good assistant. Wheni need to check the bank transfer process, the service assistant gave me useful hand. Reviewed on: 17th April 2025

Very good customer service and offer an excellent ra...

Very good customer service and offer an excellent range of products Reviewed on: 17th April 2025

The best keep up the good work and more

The best keep up the good work and more Reviewed on: 17th April 2025

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