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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent current account product and service

Excellent current account product and service Reviewed on: 29th March 2025

Chase 1% cashback has been amazing!

Chase 1% cashback has been amazing! The support is excellent and quick. Reviewed on: 29th March 2025

Best bank ever

I have no problem getting in touch with them, always polite and very helpful Reviewed on: 28th March 2025

Best debit card for spending

Still the best offer in the market among debit cards. 1% cashback for the first year with an opportunity to keep it in case you transfer enough money or use the bank to get your salary directly. The app does not have as many features as Monzo for example, but overall it is my main account for everyday spending when Amex is not accepted or when I go abroad. Chase has 0% fees on overseas transactions. It provides a perfect balance between rewards, spending abroad, app features and savings rates. Reviewed on: 27th March 2025

Love Chase, such an excellent bank with brilliant sa...

Love Chase, such an excellent bank with brilliant savings schemes. Customer service is second to none. Reviewed on: 27th March 2025

Chase Bank

quick and easy to use, App very user friendly and Customer Service top notch Reviewed on: 26th March 2025

Great account and easy to use.

Always accurate with the account and instant information on spend. Easy to use app and Customer Service (if required) are always helpful, polite and knowledgable. Reviewed on: 26th March 2025

Easy no fuss no hassle banking.

Easy no fuss no hassle banking. Easy to use app with options for savings. Reviewed on: 25th March 2025

Happy Customer

Very rarely have an issue with the account and any issues are resolved very quickly Reviewed on: 24th March 2025

I really appreciate the facility to have separate ac...

I really appreciate the facility to have separate accounts for different purposes yet still use the same card. Switching spending from one account to the other is simple and convenient. Reviewed on: 24th March 2025

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