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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,984 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank Always a quick efficient reply to any questions asked Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Great customer service.

Great customer service. Raise a query and it is very speedily replied to. Reviewed on: 2nd April 2025

Easy banking, internationally too

Easy banking, internationally too Reviewed on: 2nd April 2025

Chase is very easy to use and has great rewards

Chase is very easy to use and has great rewards Reviewed on: 2nd April 2025

for the most part my experience has been excellent b...

for the most part my experience has been excellent but very disappointed by the decision to change cashbank Reviewed on: 2nd April 2025

Top Dollar

Practical banking, app that makes banking so easy, a really professional bank. Reviewed on: 2nd April 2025

Excellent service and a very useful app experience.

Excellent service and a very useful app experience. The options within the app for pots, the cashback and roundup options are a great addition. The interest rates are competitive. Reviewed on: 2nd April 2025

It ends before it starts!

It ends before it starts... Due to card issues as well moving money internally between accounts I've been forced to transfer my money to a more British account while at a supermarket checkout. I've had to request the store managers hang time up to 2 hours and in and out of shopping queues waiting for the withdrawals Reviewed on: 2nd April 2025

Excellent value

I’ve been using Chase for well over a year. It’s very good, in conjunction with its savings accounts and the “rewards scheme” allowing flexibility in moving money from one to the other to earn interest. Reviewed on: 2nd April 2025

Chase represents straightforward banking.

Chase is very clear with their information regarding any changes affecting my account. The ability to enter my account and complete transactions is very straightforward. If I need to get in contact I can phone and the contact is immediate. Reviewed on: 2nd April 2025

Very easy banking and service provider.

Very easy banking and service provider. Reviewed on: 2nd April 2025

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