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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Best online banking’s was the most simplest then the...

Best online banking’s was the most simplest then the rest of the banks & great rewards every time ur spending money with the banker Reviewed on: 14th March 2025

chase is so easy to use and rewarding

chase is so easy to use and easy to apply for an account. the rewards i have got since opening my account are brilliant and im doing nothing different from other accounts ive had. ive told all my family to get a chase account. Reviewed on: 14th March 2025

Poor cash back and savings rates

Poor cashback offers after latest cut (death by 1000 cuts!). Savings rate also reduced, disappointed. Reviewed on: 14th March 2025

I love my Chase and using it it for most of my shopp...

I love my Chase and using it it for most of my shopping with great benefits! Reviewed on: 13th March 2025

very helpful and useful to have chase account.

very helpful and useful to have chase account. hassle-free travelling around the world with chase card, no burden of hidden charges. Reviewed on: 13th March 2025

I have always been happy with chase but l am disappo...

I have always been happy with chase but l am disappointed about the changes coming. The cashback has been a big draw but lm not sure if the changes will be enough to make me stay. Reviewed on: 13th March 2025

Good perks!

I've been using the Chase Current Account for a while now, and I have to say, it's been a great experience. The 1% cashback on everyday spending has really added up, and I love that my balance earns decent interest—something you don’t usually get with a current account. The app is smooth and easy to navigate, making transfers and budgeting super simple. One of my favorite perks is the fee-free spending abroad which has been a game-changer when traveling. Plus, the round-up savings feature makes it effortless to put money aside. Overall, it's been a hassle-free, rewarding banking experience, and I’d definitely recommend it. Reviewed on: 12th March 2025

The app easy to use, love the 1% cash back but they...

The app easy to use, love the 1% cash back but they change the rule now. May consider other cash-back credit card. Reviewed on: 12th March 2025

Excellent way to manage day to day expenditure.

Excellent way to manage day to day expenditure, ensuring best cashback opportunities and round up feature to make the pennies count. It is a pity that cashback is capped so low (£15 per month), but the savings interest is very competitive and applies automatically to round up. Reviewed on: 12th March 2025

Simple and friendly, much better than my last bank.

Simple and friendly, much better than my last bank. App is helpful and the interaction is quick and timely. I like the little ways that round up savings on purchases work so easily and are easy to use too Reviewed on: 12th March 2025

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