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Chase Bank: Current account reviews

4.94
Based on 48,982 reviews, last reviewed 18th Apr 2026
451800% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great modern digital bank, excellent customer service Great modern digital bank, excellent customer service Reviewed on: 18th April 2026
Lewis L's avatar
Lewis L

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48982)

Review of the Chase Bank, Current account:

Good customer service

5
Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Happy Customer

5
Very rarely have an issue with the account and any issues are resolved very quickly Reviewed on: 24th March 2025

I really appreciate the facility to have separate ac...

5
I really appreciate the facility to have separate accounts for different purposes yet still use the same card. Switching spending from one account to the other is simple and convenient. Reviewed on: 24th March 2025

Amazing service

5
Excellent user interface, easy to use and navigate. Customer service is top notch and always on hand to offer friendly help and assistance. Very happy with Chase as a bank and have recommended to friends & family. Reviewed on: 24th March 2025

great card for everyday purchases and also savings

5
great card for everyday purchases and also savings Reviewed on: 23rd March 2025

Excellent app

5
Excellent app, always works, excellent customer service too. Reviewed on: 23rd March 2025

Loved the cashback!

4
Loved the cashback! Gutted they are limiting it now. Reviewed on: 22nd March 2025

Happy Customer

5
Very easy site to use for online banking, once set up it is quickly and easily accessible. Rewards are great. If needed the online customer support is excellent, they respond quickly and are very helpful. I was with my previous bank for a long time but do not regret changing to Chase. Reviewed on: 21st March 2025

Not happy with reduction in cashback .

2
Not happy with reduction in cashback . Chase was always a leader but sadly not any more Reviewed on: 21st March 2025

Very easy to use and the monthly breakdown of spend...

5
Very easy to use and the monthly breakdown of spend and receipts is very helpful. Reviewed on: 21st March 2025

Great banking service, provides cashback

5
Great banking service, provides cashback Reviewed on: 21st March 2025

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